The issue surrounding the processing of files has been resolved and all files in the backlog have been processed.
Posted Apr 21, 2021 - 13:06 UTC
Monitoring
The issue has been resolved and the system is working to process the videos from today.
Posted Apr 20, 2021 - 20:31 UTC
Identified
The issue has been identified and a fix is being implemented. Please email help@searchie.io if you have questions about how this outage affects your account.